1. Availability & Booking Q: Is our date available? A: We’d love to check that for you. The fastest way is to submit an inquiry with your preferred date(s) and approximate guest count or give us a quick call. Our team will confirm availability and, if you’d like, suggest alternative dates with similar pricing if your first choice is booked.
2. Guest Count & Spaces Q: What is your guest capacity? A: Cosmopolitan is designed for both intimate gatherings and large celebrations. Our ballrooms can comfortably accommodate up to 400 guests, depending on layout and décor Your event specialist will walk you through the best room configuration for your guest count and style.
3. Packages, Pricing & Payments Q: What are your pricing options and what’s included? A: We offer customizable packages that typically include: -Five-star cuisine curated by our in-house culinary team and Open bar options; –Signature Florals & Decor (floral centerpieces, ceremony decor, staircase accents, and raised platform for the couple with head-table décor—styled to complement your palette); –Ambient Lighting Package accents to elevate the room’s architecture and tablescapes for an evening, photo-ready glow; -Complimentary Valet Parking service at the main entrance for a seamless guest arrival and departure; -Personalized Printed Menus designed and printed to reflect your selections and aesthetic. -Premium Linens (choice of tablecloth and napkin colors to match your design vision. -Dedicated Cosmopolitan Service. Warm, attentive hospitality from our entire team with meticulous care from arrival to last toast. -Front-of-House Hostess. A welcoming hostess to greet guests, guide them to the correct space, and assist with wayfinding. -Seasonal Coat Check. Staffed coat check provided during cooler months (or as needed) for guest comfort. -Early-Arrival Hospitality for the Wedding Party & Family -Champagne, Mimosas, soft drinks, coffee & tea, plus light refreshments when you arrive early. -Table Numbers. Elegant numbering for smooth seating and service. Direction Cards for Invitations. Venue direction inserts to include with your invitation suite. Notes: Amenities are included as part of your package and may be tailored to your event’s timeline, season and guest count. Table size and shape options and Chiavari chairs
Pricing varies by day of the week, season, and guest count. Once we know your date and approximate guest number, we’ll provide a tailored proposal.
Q: Do you have a minimum guest count or food & beverage minimum? A: Yes. Minimums vary by day of the week, time of day, and room selection. Your event specialist will let you know the specific adult guest minimum and/or food & beverage minimum for your preferred date so you can plan your guest list and budget accordingly.
Q: How does the payment schedule work? A: To secure your date, we require: An initial non-refundable deposit and signed contract A second payment partway through the planning process The final balance due approximately 14 days before your event date Your personalized invoice will clearly show all due dates and amounts.
4. Food, Beverage & Cake Q: Do you provide in-house catering? Can we customize the menu? A: Yes. Cosmopolitan offers full in-house catering with menus that can be tailored to your preferences. Our executive chef will work with you on: Menu selections and enhancements Dietary accommodations (vegetarian, vegan, gluten-free, allergies) Late-night stations or specialty displays We’re happy to discuss custom menus or family recipes as inspiration.
Q: What bar packages do you offer? A: We offer a variety of bar packages, including: Premium open bar Signature cocktails Specialty upgrades such as champagne toasts and after-dinner cordials Your coordinator will review the options with you and help you choose the bar package that best matches your event and budget.
Q: Can we bring in outside caterers or our own cake/desserts? A: Outside catering may be permitted for specific cultural or religious needs with prior approval and applicable fees. You’re welcome to bring in an outside bakery for your wedding cake or specialty desserts from licensed vendors; we’re happy to display and serve them as part of your event. Details and conditions will be outlined in your contract.
5. Décor, Rentals & Vendors Q: Are there any décor restrictions? A: To keep everyone safe and protect the property, we do have a few guidelines: Open-flame candles must be in glass containers or hurricanes No confetti, loose glitter, or items that may damage floors and fixtures Hanging or rigging décor must be approved in advance We’re happy to review any special design ideas with you and your décor team.
Q: Can we choose our own vendors? A: Yes. You’re welcome to bring in your own photographer, DJ/band, planner, florist, and other vendors, as long as they are properly insured and follow venue guidelines. We also have a curated Preferred Vendor List of professionals who know our space well and work here often, which we’re happy to share.
6. Logistics, Timeline & Guest Experience Q: What time can vendors arrive for setup, and when does breakdown need to be completed? A: Vendor access times depend on the start time of your event and our event schedule for that day, but generally: Vendors may arrive approximately 2 hours before guest arrival for setup All breakdown and pickups must be completed within 2 after your event ends Your coordinator will provide a detailed timeline so all vendors are aligned.
Q: How does the flow of the day usually work at your venue? A: Every event is customized, but a typical wedding might look like: On-site ceremony Cocktail hour in a dedicated space Reception in one of our ballrooms with dinner and dancing We’ll work with you and your vendors to design a detailed day-of timeline that keeps everything smooth and on schedule.
Q: What about parking and nearby accommodations for guests? A: Cosmopolitan offers on-site parking for you and your guests, as well as a Vallet Parking. We’re also conveniently located near a selection of local hotels and can provide recommendations for room blocks and transportation options so your guests can relax and enjoy the celebration.
Q: What are your policies on timing, noise, and overtime? A: Event end times and music levels are guided by local regulations and venue policy. Typically: Evening events conclude by approximately 12 -1am. Music volume must remain within reasonable levels out of respect for our neighbors Overtime, when available, may be added for an additional fee Your contract will outline exact end times and any overtime options for your date.